Omaha and Lincoln Delivery: We offer Delivery within the Omaha and Lincoln Metro areas. Omaha Metro includes Omaha proper, Elkhorn, Gretna, Bennington, Yutan, Valley, Waterloo, Papillion, La Vista, Bellevue and Council Bluffs. Lincoln Metro includes Lincoln, Waverly, and Ashland. After purchase, you will need to book your delivery at 15TwoHome.com/delivery. Delivery in Omaha is on Friday's between 1 and 5pm and Lincoln on Thursdays between 1pm and 5pm. Free Delivery is to the front door, into the garage or into an entryway. We reserve the right to refuse entryway delivery at the time of drop off if there is risk of damage to the property or inventory. No refund will be given for delivery and you will be required to arrange for getting the item into your property. If delivery is not completed within 21 days of purchase with reasonable attempts made on the part of the seller, a refund will be made for the purchase price minus a 25% restocking fee. Need to go beyond the 21 days? Please contact us prior to purchase. Communication is key! Questions about delivery? Just shoot us an email at info@15twohome.com.

We offer pickup during regular store hours at 118 N McKenna Ave in Gretna. Pickups for storefront purchases outside of normal storefront hours will be charged a storage fee of $25 per week. Online pickups need to be completed within 14 days or storage fees will apply. We have some inventory that is "Online Only." These pieces are not in the storefront. For pickup of these items, we cannot do same day pickup as they are located offsite. Alternative pickup times may also be available. Please text us at 402-543-3210 to arrange for alternative times.

We know this can be confusing! Online Only These items are not available to see in-person at the storefront in Gretna. These items can only be seen by appointment at 204th and Maple in Elkhorn. Please text us at 402-543-3210 to schedule those appointments. Include a screenshot of the item you're interested in seeing. These items can be purchased online immediately. We do not hold items for in-person viewing. We will hide the item on our website only once you confirm you are on your way to view the item. Should the item sell prior to your appointment time, we will immediately cancel the appointment. We know that purchasing something online before seeing it in person can be scary. Please review our policies on refunds in our FAQ's. In-Store and Online Inventory that is available at our storefront can also be purchased through the website. These items will be available to purchase online after 1-4 weeks of being available in-store. Whether online or in-person, delivery is $40 per time, not item. Pickup is free at the storefront.

Most of the items we sell have already had a lifetime. Most are going to have dings, dents, scratches, and "character." We never intentionally hide anything about our items. Please check the items thoroughly before purchase. All items are sold "as is." Returns/Refunds: Each item will have dimensions listed and any significant damage marks photographed (online only). If upon delivery you can demonstrate the item was misrepresented and it is no longer acceptable for your use, we will issue a full refund (online only). We do not offer refunds on items once it has been purchased (storefront ) or inspected and received by the buyer (online). Cancelling Orders: If you end up changing your mind on a purchase prior to delivery or pickup, we can cancel the order. This is subject to a 20% restocking fee (yes, even if its been five minutes). The remaining refund will be sent to the original form of payment. The Reasonable People Guarantee Beyond this, we are reasonable people. We love people and love what we get to do. If there are extenuating circumstances, we are not a major corporation with policy after policy to guide our decisions. We are people who want you to love our business and the products we provide. If there are any issues, let's hash it out and we'll come to a reasonable conclusion together.

Absolutely! If you think you've got some items (or an entire house full!) that we may be interested in, simply send us a message through the "Contact" link at the top of this page. We will tell you like it is according to our standards of honoring and loving people. We're not interested in ripping you off. We are interested in passing along your pieces to the network of people that are looking for them. Looking forward to meeting to see what you have!

For online items, we do not hold for purchase but we are happy to schedule appointments for items to be seen prior to purchase. Should the item sell before the scheduled appointment time, we will immediately cancel the appointment. Inventory will be given a minimum of 1 week at the storefront before being posted online for sale. Inventory previewed through social media will be first come, first serve at the storefront. Items at the storefront can be purchased online only once they have been listed for sale on our website.

Storage space is very limited. We will hold an item after purchase for up to 21 days (online only). If you have not picked up or arranged for delivery within 21 days, there is a $25 per week (minimum 1 week) fee per item. Communication is key. You can call or text to 402-543-3210 or email us at info@15twohome.com. If we have not heard from you regarding your wishes after the 21 days of holding, we will issue a refund minus a 25% restocking fee. Items purchased at the storefront must be picked up by the end of business hours the weekend of purchase. If not picked up, item will be moved into storage at 192nd and Maple and storage fees will apply after 21 days.

For any item that has been featured in our social media accounts or marketing, we will not do advance sales...these items will be first come, first served at our storefront at 118 N McKenna Ave during our regularly scheduled hours.

We do not currently take requests. Everything is first come, first serve to our website or the storefront. We receive so many requests for our most popular items that we do not currently have the capacity to monitor and follow through on those requests. Follow along on Instagram to see some previews of items in our upcoming shop drops.